Frequently Asked Questions
Are you a reliable seller?
Yes, absolutely. We've been an established store for 25 years under the name Gsmshoputrecht , selling A-grade iPhones and new iPhones daily. Over the years, we've built a strong reputation for quality, honesty, and excellent service . Our long history and loyal customer base demonstrate our commitment to reliability and professional support.
Are your iPhones really A-grade or brand new?
Yes. We sell both A-grade iPhones (minor or no signs of wear, 100% technically inspected) and brand new Apple products . Each phone is extensively tested for functionality, battery life, and performance before being sold.
What warranty do I get on my purchase?
You receive a 6-month warranty on all our iPhones and products.
Please note: The warranty does not cover damage from drops, impacts, water damage , or misuse.
Defects that occur without your own fault are covered by the warranty.
How does your return policy work?
You can return your order within 14 days , provided the product:
is in original condition,
complete with all accessories,
is not damaged.
After receipt you will receive a voucher from us that is valid for 1 year.
How quickly do you deliver?
Orders placed before 5pm will be shipped the same day .
Delivery time within the Netherlands is usually 1–2 working days .
You will always receive a track & trace as soon as your order is on its way.