FAQ
1. What exactly is MagSafe?
MagSafe is a magnetic attachment system from Apple, designed for iPhones (from iPhone 12). It ensures that accessories such as chargers, cases and mounts click perfectly into place and function optimally.
2. Are all products in your webshop MagSafe compatible?
Yes! MagnaCase is fully specialized in MagSafe accessories. All products in our webshop are 100% MagSafe compatible and tested for functionality.
3. What is the delivery time of my order?
Orders placed on weekdays before 16:00 are usually shipped the same day. Within the Netherlands, the standard delivery time is 1–2 working days.
4. What payment methods do you accept?
You can pay safely with iDEAL, credit card (Visa, Mastercard), PayPal and Apple Pay.
5. Can I return my order?
Yes, you have 14 days to change your mind after receipt. Products must be returned unused and in their original packaging. Please contact us by email for the return process.
6. What if my product is defective upon receipt?
We will of course solve this as soon as possible! Send us an email with your order number and photos of the defect. We will then arrange a replacement or refund.
7. Can I order from you for business purposes?
Sure! For corporate orders or larger quantities, please contact us for customization and special prices.
8. How can I contact MagnaCase?
- WhatsApp / Phone: +31 6 8515 8842
- Email: magnacasecontact@gmail.com
Do you have any other questions?
👉 Contact us, we're happy to help!
MagnaCase – Magnetic convenience, maximum service.