Collapsible content

Customer Service / Contact



Contact



Do you have a question about a product, your order, or just want to share something with us? We're happy to help! Feel free to contact us using the information below:


Phone / WhatsApp

+31657272009

(Available on weekdays from 9:00 AM to 5:00 PM)


E-mail

magsafetycontact@gmail.com

(We aim to respond within 24 hours)


Have a quick question? Check out our FAQ page first – you might already have your answer there.




MagSafety – Always available for your MagSafe questions.

FAQ


Frequently Asked Questions – MagSafety




1. What is MagSafety?

MagSafety specializes in innovative and reliable safety gear for everyday use. Our products are designed with a focus on quality, comfort, and safety—for home, on the go, or at work.


2. How can I place an order?


Ordering is easy through our webshop. Choose your product, add it to your cart, and complete your order securely using our payment methods.

3. What payment methods do you accept?

We accept:


  • iDEAL
  • Bancontact
  • Credit card (Visa, Mastercard)
  • PayPal
  • Klarna (Pay Later, if available)


4. How long does delivery take?



  • Netherlands & Belgium: 1-3 working days
  • International: 4-10 business days, depending on location


Once your order has been shipped, you will receive a tracking code by email.


5. What are the shipping costs?



  • Netherlands & Belgium: Free from €50
  • For orders under €50 we charge €4.95 shipping costs
  • International rates are calculated at checkout


6. Can I return my order?


Yes! You have a 14-day return period after receipt. Return the product unused and in its original condition. Send us an email at support@magsafety.nl to register your return.


7. What if my product is defective or damaged?


Contact us immediately at magsafetycontact@gmail.com with photos of the defect. We will provide a suitable solution, such as a replacement or refund.


8. How do I contact you?

You can reach us via:

📧 Email: magsafetycontact@gmail.com

📱 Instagram DM: @mmagsafety

About us


About us


MagSafety – Smart, strong MagSafe solutions


At MagSafety, we're all about convenience, innovation, and reliability. We're a specialized online store dedicated to high-quality MagSafe accessories—from stylish cases and powerful power banks to magnetic car mounts and wireless chargers. Everything you need to take your MagSafe experience to the next level is right here.



How it started


MagSafety was born out of a need for truly great MagSafe products. Many accessories on the market didn't meet expectations: they didn't fit properly, didn't work as promised, or looked cheap. So we decided to do things differently – by creating an online store that's all about quality, design, and reliability.


What makes MagSafety unique?



100% focused on MagSafe

We sell exclusively MagSafe accessories. This allows us to know each product inside and out and guarantee perfect compatibility.


Premium selection

All products are carefully selected based on quality, functionality and appearance – only the best makes it into our range.

Smart and stylish

Our accessories combine powerful technology with a sleek design. Practical to use and beautiful to look at.


Fast delivery & reliable service

We ship quickly, communicate clearly, and are available for any questions or problems. Customer satisfaction is our top priority.


Our mission


MagSafety aims to make MagSafe technology more accessible, smarter, and more stylish. No clutter, no compromises—just accessories you can truly rely on.


MagSafety – Smart. Strong. MagSafe.

Thank you for your trust in our brand. Questions or need advice? Feel free to contact us – we're here to help.