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Contact

Do you have a question about a product, your order, or just want to share something with us? We're happy to help! Feel free to contact us using the information below:

Phone / WhatsApp

+31657272009

(Available on weekdays from 9:00 AM to 5:00 PM)

E-mail

servicedesk.magsafety@gmail.com

(We aim to respond within 24 hours)

Have a quick question? Check out our FAQ page first – you might already have your answer there.

Frequently Asked Questions

Yes, absolutely. We've been an established store for 25 years under the name Gsmshoputrecht , selling A-grade iPhones and new iPhones daily. Over the years, we've built a strong reputation for quality, honesty, and excellent service . Our long history and loyal customer base demonstrate our commitment to reliability and professional support.

Yes. We sell both A-grade iPhones (minor or no signs of wear, 100% technically inspected) and brand new Apple products . Each phone is extensively tested for functionality, battery life, and performance before being sold.

You receive a 6-month warranty on all our iPhones and products.

Please note: The warranty does not cover damage from drops, impacts, water damage , or misuse.

Defects that occur without your own fault are covered by the warranty.

You can return your order within 14 days , provided the product:

is in original condition,

complete with all accessories,

is not damaged.

Upon receipt, we will refund the purchase amount.

Orders placed before 5pm will be shipped the same day .

Delivery time within the Netherlands is usually 1–2 working days .

You will always receive a track & trace as soon as your order is on its way.

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Country/Region

Language

Customer Service/Contact

Frequently Asked Questions